Important: This flow process is applicable if you have the AP Automation Payment Services feature. 

Overview 

If a Payment fails on a Cash Disbursement, use this flow to receive an email alert regarding the failed payment.

Best Practice: Salesforce recommends that you set a Default Workflow User. 

Complete the steps below to use this flow.

1. Click the Gear icon and select Setup.
2. From the Quick Find textbox, enter Flows. Then, select Flows.
3. Click the Payment Services – Payment Failure Alert flow.
4. Click the Toolbox icon.
   
   
   
   
5. Edit the CCEmailAddresses and RecipientEmailAddress variables to set the desired value in the Default Value textbox.
   
   
   Note: Click here to view the above image in full screen. 
   
   
6. (Optional) Click EmailSubject or PaymentServiceEmalTemplate in the Toolbox to review or edit the subject line or the body of the email. 
7. Click Done. 
8. Click Save As New Flow, type a Flow Label and Flow API Name. 
9. Click Done. 
10. Click Activate. 

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Summer '25 Preview 1 Release

Release Notes and Schedule

This article is new with the Summer '25 Preview 1 release.